Support Dashboard

Ticket queue and agent performance

components/templates/dashboard/support-dashboard.tsx

Support Dashboard

Ticket queue, response times, and agent metrics.

Open Tickets

+12

Avg Response

2.4m

-18%

CSAT Score

94%

+2.1%

Resolved Today

128

+8%

Active Tickets

#TKT-4123High

Assigned to Alice M.

Open

#TKT-4122Urgent

Payment not processing

Assigned to Bob K.

In Progress

#TKT-4121Low

Feature request: dark mode

Assigned to Carol D.

Open

#TKT-4120Medium

Account deactivation

Assigned to Dave W.

Resolved

#TKT-4119High

Data export not working

Assigned to Eve S.

In Progress

#TKT-4118Urgent

Billing discrepancy

Assigned to Frank G.

Open

Agent Stats

AgentTicketsResolvedCSAT

Alice M.

343198%

Bob K.

282595%

Carol D.

221992%

Dave W.

302896%

Eve S.

181590%